Principles of Customer Service Level 2

• GCSEs at Grade A*-D (Grade 3-9)

or

• Equivalent at pass level

If you successfully complete this course, you will receive a Level 2 certificate in Principles of Customer Service Level 2

• Learn to deliver excellent customer service

• Increase awareness of understanding and meeting customers’ needs

• Giving a great customer experience

• Learn from feedback and promote products and services

Learning will take place via an online platform, you will be able to learn at a time that suits you without the need to attend college.

At the start of your course, you will be allocated a tutor who will support you through your qualification and you will be provided with all learning and assessment materials which have been specifically developed to support you in meeting the qualification requirements. 

Your tutor will also provide you with written feedback on the assessments you submit as well as ongoing support through a remote tutorial.

• Level 2 Certificate in Principles of Business Administration

• Next steps in further study or university

• Securing a promotion

• Career change

• Improving skills and knowledge needed to fulfil a lifelong ambition

Course fees will be discussed at the initial information and guidance on enquiry, most of our courses are funded dependant on individual circumstances.