
Counselling Skills Level 3

- Length 20 Weeks
- Study Online Learning
- Location Online
More about the course
This qualification is designed for adults who are interested in using counselling skills as part of their functional role in a wide range of sector areas, or are looking to progress towards accredited counsellor status with one of the counselling professional accrediting bodies.
This qualification does not qualify learners to practise as a counsellor.
This qualification will provide learners with more in-depth knowledge of the use of counselling skills in everyday life and work and the approaches that underpin the use of these skills, allow the learner to develop counselling skills, understand the different approaches involved in the use of counselling skills and to appreciate the importance of self-development.
Entry requirements
- A good level of English and Maths is required
- Level 2 certificate in Counselling
or equivalent
What will I achieve?
If you successful complete this Counselling Skills NCFE Cache
What will I learn?
- Developing counselling skills
- Theoretical approaches in the use of counselling skills
- Working ethically with counselling skills
- Counselling skills and diversity
- Counselling skills and personal development
How am I assessed?
Learning will take place via an online platform. You will be able to learn at a time that suits you without the need to attend college.
At the start of your course, you will be allocated a tutor who will support you through your qualification and you will be provided with all learning and assessment materials which have been specifically developed to support you in meeting the qualification requirements.
Your tutor will also provide you with written feedback on the assessments you submit as well as ongoing support.
Where can I progress?
Students can progress into relevant employment and/or further study in counselling
Course costs
Course funding will be discussed at the initial information and guidance on enquiry. Most of our courses are funded dependant on individual circumstances.
Contact our team
Meet our students and tutors

Wendy Bennett
Head of Curriculum for Health and Service IndustriesI am Head of Curriculum for Health and Service Industries, departments include Sport, Art & Design, Beauty, Hair, Public Services, Inclusive Learning, Education, Health, Business, Digital and Access. I am an experienced college manager and have been working in education for 21 years. My background is health, education and care, I'm the college lead for T Levels and an External Quality Assurer. As a manager and leader, I support both colleagues and learners, creating opportunities that support the development of the required knowledge, skills and behaviours to become successful members of our community and our wider society by being prepared to make positive personal and professional contributions.

Alicia
Health and Social Care StudentI’ve been enjoying learning about the different diseases, the heart in the anatomy unit, as well as aspects within public health, such as: medicines, different treatment and strategies that the government put into place to help the public. I’d recommend West Lancashire College to all high school students, as I was able to explore different careers as the tutors accommodated my learning in order to suit my interests.

Eleanor
Health and Social Care StudentI would highly recommend the Health and Social care course at West Lancs to all, as I feel like I’m treated quite differently to how I was during my time at high school. Being here, the teachers respect you as the adult that you are and how independent you are. Within my Level 3 course, I study 25% exam and 75% coursework, as well as the practical side. I also participate in work experience as part of my course, alongside trips and visits.

Helen
Online StudentIn late December 2022, I completed the online Level 2 certificate in Understanding Mental Health First Aid and Advocacy in the Workplace. The course was incredibly informative and easy to navigate and the tutor was always available quickly to answer any queries I had. Once each unit was submitted, marking and feedback was provided quickly and I was given plenty of useable information on how to improve moving forward, as well as some potential further reading. My experience was incredibly positive and my journey was made as easy as possible by all of the staff. So much so, that I have continued onto another online course and have every intention of continuing my studies with West Lancashire College. I can quite honestly say that this has been one of the best educational experiences I have had.

Amanda
Online StudentI work for Lancashire County Council as a Community Project Officer; my role is to listen to Lancashire residents and support communities to Grow Social Capital. I am also the thematic lead for mental health. I wanted to make sure I was able to fulfil this role effectively so I found some courses that I might find useful. They were free and online so I enrolled. The process was easy and the workbooks easy to follow in bite sized chunks. I was assigned a tutor who gave me feedback and reminded me when I was getting a bit behind. I was a little hesitant about the course being online but sometimes a full day is too much and I think I learnt more this way. I'd recommend West Lancashire College to anyone considering this pathway.
Laura
Online StudentI undertook the Understanding Autism course, which was very informative, but it also allowed me to think about how I'm able to improve situations for those with autism. I am grateful for the help that I received during the course as due to my visual impairment, I required longer to complete the materials and assignments. The course was flexible and I could complete the work in my own time, with adjusted deadlines.

Helen
Online StudentI have completed two online courses at West Lancashire College, the first one was Mental Health First and the second was Counselling. The process of registering Mental Health First Aid started when I saw the course advertised on Free Courses Online. After initial contact with Free Courses Online had been made they wanted to know why I was interested in the course and then gave my information to West Lancashire College. The team contacted me and gave me information on what to expect in the course and the time frame it would cover, contact details for the tutor and the date the course would start. The course tutor for Mental Health First Aid was very helpful. I supported myself very well and was very understanding of my dyslexic needs. Before the submission date for the unit due in date, I would send my completed work to my tutor for her to look at to see if it meets the criteria for the unit. West Lancashire College have been very understanding with my Dyslexic needs and I would recommend their courses to anyone. The course tutor for Counselling contacted me before the course started to explain what the college expected of me. Each time a unit was due in, I would get constructive feedback on what needed improving before handing the unit in. My course tutor for Counselling was particularly supportive when I needed to ask for an extra extension and felt very supported. Completing both Counselling and Mental Health First Aid courses has made me look at different career opportunities.
What can I do with a qualification in Health and Social Care?
Daily tasks:
- Monitors patient.
- Supervises physiotherapy assistants.
- Offers advice and education on how to avoid injury and promote patient.
- Explains treatment to and instructs patient in posture and other exercises and adapts treatment as necessary.
- Plans and undertakes therapy to improve circulation, restore joint mobility, strengthen muscles and reduce pain.
- Writes up patients.
- Examines medical reports and assesses patient to determine the condition of muscles, nerves or joints in need of treatment.
- Provides prosthetic devices to patients and advises on rehabilitation.
- Carries out a range of oral/dental treatments.
- Diagnoses and treats patients with a variety of hearing-related problems.
Daily tasks:
- Writes reports and maintains client caseloads.
- Counsels relatives to help cope with the problems created by a patient.
- Attends case conferences and liaises with other specialists such as doctors, teachers, social workers and psychologists.
- Treats speech and language disorders by coaching and counselling clients or through the use of artificial communication devices.
- Designs and initiates appropriate rehabilitation and/or remedial programmes of treatment.
- Assesses, tests and diagnoses a client.
Daily tasks:
- Communicates with parents and colleagues on children.
- Writes reports on children.
- Reads stories, organises counting games to help develop language and number skills.
- Plans and organises games and other activities and supervises children.
- Supervises young children at mealtimes.
- Baths, dresses, prepares feed for and feeds babies, changes babies clothing whenever necessary.
Daily tasks:
- Liaises with parents, carers and colleagues and keeps appropriate records.
- Puts away equipment and cleans premises after use.
- Organises and supervises children.
- Organises and supervises children on excursions.
- Encourages children.
- Provides play areas and prepares materials for a wide range of children.
- Supervises children.
Daily tasks:
- Provides feedback to teachers and completes and maintains records.
- Attends to child.
- Helps and encourages child to communicate.
- Implements care programmes, as appropriate.
- Identifies signs of distress and offers reassurance.
- Helps child understand instruction through a variety of means and encourages self-confidence and independence.
- Supports schoolwork under teacher.
Daily tasks:
- Keeps records and writes reports.
- Maintains contact and discusses problems/progress with other staff and social workers.
- Establishes and maintains contact with members of the neighbouring community and/or the residents.
- Provides one-to-one counselling or group therapy.
- Ensures that all material needs of residents are provided and endeavours to resolve any problems that they may have.
- Plans and participates in games and leisure activities to encourage emotional, social, physical and intellectual development.
- Creates friendly, secure atmosphere and tries to gain the trust and confidence of those in the home or under supervision.
Daily tasks:
- Liaises with professional staff in carrying out care plans etc.
- Monitors service users.
- Undertakes light cleaning and domestic duties including meal preparation as required.
- Helps with daily activities such as letter writing, paying bills, collecting benefits.
- Provides interest and activities to stimulate and engage the service user.
- Generally assists with service users.
- Serves meals to service users at table or in bed, and assists with feeding if required.
- Assists and enables service users to dress, undress, wash, use the toilet and bathe.
Daily tasks:
- Liaises with professional staff in carrying out care plans etc.
- Monitors service users.
- Undertakes light cleaning and domestic duties including meal preparation as required.
- Helps with daily activities such as letter writing, paying bills, collecting benefits.
- Provides interest and activities to stimulate and engage the service user.
- Generally assists with service users.
- Serves meals to service users at table or in bed, assists with feeding if required.
- Assists and enables service users to dress, undress, wash, use the toilet and bathe.
- Responds to emergencies and provides guidance and support to care workers.
- Takes responsibility for the shift and for the service while on duty.
Health and Social Care at West Lancashire College

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