
Counselling Skills Level 3

- Length 26 Weeks
- Study Online Learning
- Location Online
More about the course
This qualification is designed for adults who are interested in using counselling skills as part of their functional role in a wide range of sector areas, or are looking to progress towards accredited counsellor status with one of the counselling professional accrediting bodies.
This qualification does not qualify learners to practise as a counsellor.
This qualification will provide learners with more in-depth knowledge of the use of counselling skills in everyday life and work and the approaches that underpin the use of these skills, allow the learner to develop counselling skills, understand the different approaches involved in the use of counselling skills and to appreciate the importance of self-development.
Entry requirements
- A good level of English and Maths is required
- Level 2 certificate in Counselling
or equivalent
What will I achieve?
If you successful complete this course, you will achieve a Counselling Skills NCFE Cache Diploma.
What will I learn?
- Developing counselling skills
- Theoretical approaches in the use of counselling skills
- Working ethically with counselling skills
- Counselling skills and diversity
- Counselling skills and personal development
How am I assessed?
Learning will take place via an online platform. You will be able to learn at a time that suits you without the need to attend college.
At the start of your course, you will be allocated a tutor who will support you through your qualification and you will be provided with all learning and assessment materials which have been specifically developed to support you in meeting the qualification requirements.
Your tutor will also provide you with written feedback on the assessments you submit as well as ongoing support.
Where can I progress?
Students can progress into relevant employment and/or further study in counselling
Course costs
Course funding will be discussed at the initial information and guidance on enquiry. Most of our courses are funded dependant on individual circumstances.
Contact our team
Meet our students and tutors

Wendy Bennett
Assistant PrincipalWendy is the Assistant Principal for the 16-18 provision at WLC, overseeing Health, Education and Digital, Creative and Service Industries, Construction and Advanced Engineering. She has extensive experience as a leader and a college manager, working in education for over 20 years. Wendy is the college strategic lead for T Levels and curriculum development, providing passion about the development of the new Study Programmes that enhances progression to higher education or employment for young people. As a leader and manager, Wendy supports colleagues, across all departments and learners, creating opportunities that support the development of the required knowledge, skills and behaviours to become successful members of our community and our wider society by being prepared to make positive personal and professional contributions.

Alicia
Health and Social Care Alumni StudentI enjoyed learning about the different diseases, the heart in the anatomy unit, as well as aspects within public health, such as: medicines, different treatment and strategies that the government put into place to help the public. I’d recommend West Lancashire College to all high school students, as I was able to explore different careers as the tutors accommodated my learning in order to suit my interests.

Eleanor
Health and Social Care Alumni StudentI would highly recommend the Health and Social care course at West Lancashire College to those who want a career in the health industry. The teachers respect you as the adult that you are and how independent you are. In the Level 3 course, I studied 25% exam and 75% coursework, as well as the practical side which I preferred. I also participated in work experience as part of my course, alongside trips and visits.

Helen
Online StudentIn late December 2022, I completed the online Level 2 certificate in Understanding Mental Health First Aid and Advocacy in the Workplace. The course was incredibly informative and easy to navigate and the tutor was always available quickly to answer any queries I had. Once each unit was submitted, marking and feedback was provided quickly and I was given plenty of useable information on how to improve moving forward, as well as some potential further reading. My experience was incredibly positive and my journey was made as easy as possible by all of the staff. So much so, that I have continued onto another online course and have every intention of continuing my studies with West Lancashire College. I can quite honestly say that this has been one of the best educational experiences I have had.

Amanda
Online StudentI work for Lancashire County Council as a Community Project Officer; my role is to listen to Lancashire residents and support communities to Grow Social Capital. I am also the thematic lead for mental health. I wanted to make sure I was able to fulfil this role effectively so I found some courses that I might find useful. They were free and online so I enrolled. The process was easy and the workbooks easy to follow in bite sized chunks. I was assigned a tutor who gave me feedback and reminded me when I was getting a bit behind. I was a little hesitant about the course being online but sometimes a full day is too much and I think I learnt more this way. I'd recommend West Lancashire College to anyone considering this pathway.
Laura
Online StudentI undertook the Understanding Autism course, which was very informative, but it also allowed me to think about how I'm able to improve situations for those with autism. I am grateful for the help that I received during the course as due to my visual impairment, I required longer to complete the materials and assignments. The course was flexible and I could complete the work in my own time, with adjusted deadlines.

Helen
Online StudentI have completed two online courses at West Lancashire College, the first one was Mental Health First and the second was Counselling. The process of registering Mental Health First Aid started when I saw the course advertised on Free Courses Online. After initial contact with Free Courses Online had been made they wanted to know why I was interested in the course and then gave my information to West Lancashire College. The team contacted me and gave me information on what to expect in the course and the time frame it would cover, contact details for the tutor and the date the course would start. The course tutor for Mental Health First Aid was very helpful. I supported myself very well and was very understanding of my dyslexic needs. Before the submission date for the unit due in date, I would send my completed work to my tutor for her to look at to see if it meets the criteria for the unit. West Lancashire College have been very understanding with my Dyslexic needs and I would recommend their courses to anyone. The course tutor for Counselling contacted me before the course started to explain what the college expected of me. Each time a unit was due in, I would get constructive feedback on what needed improving before handing the unit in. My course tutor for Counselling was particularly supportive when I needed to ask for an extra extension and felt very supported. Completing both Counselling and Mental Health First Aid courses has made me look at different career opportunities.
What can I do with a qualification in Health and Social Care?
Daily tasks:
- Assesses and advises on factors affecting business performance.
- Determines staffing levels appropriate for accounting activities.
- Plans external and internal audit programmes, arranges for the collection and analysis of accounting, budgetary and related information, and manages the company.
- Participates in the formulation of strategic and long-term business plans, assesses the implications for the organisation financial mechanisms and oversees their implementation.
Daily tasks:
- Stays abreast of and ensures adherence to relevant legislation regarding tendering and procurement procedures.
- Researches and identifies new products and suppliers.
- Interviews suppliers.
- Arranges for quality checks of incoming goods and ensures suppliers deliver on time.
- Negotiates prices and contracts with suppliers and draws up contract documents.
- Devises purchasing policies, decides on whether orders should be put out to tender and evaluates suppliers.
- Determines what goods, services and equipment need to be sourced.
Daily tasks:
- Stays abreast of relevant legislation, considers its impact on the organisation.
- Considers alternative work procedures to improve productivity.
- Examines and reports on company and departmental structures, chains of command, information flows, etc. and evaluates efficiency of existing operations.
- Develops and administers salary, health and safety and promotion policies.
- Undertakes industrial relations negotiations with employees.
- Provides or arranges for provision of training courses.
- Oversees the monitoring of employee performance and career development needs.
- Oversees the preparation of job descriptions, drafts advertisements and interviews candidates.
- Determines staffing needs.
Daily tasks:
- Carries out research into aspects of the natural world.
- Prepares applications for funding to other organisations, and assessing applications for funding from other organisations.
- Promotes conservation issues via educational talks, displays, workshops and literature and liaison with the media.
- Maintains and develops knowledge in relevant policy areas within a national and European legislative context.
- Liaises with other groups in the selection and maintenance of the Protected Site System including Special Areas of Conservation (SACs), Ramsar sites, and Sites of Special Scientific Interest (SSSIs) and National Nature Reserves (NNRs).
- Provides advice and information to government at national and local levels, clients, landowners, planners and developers to facilitate the protection of the natural environment.
- Implements, evaluates and monitors schemes for the management and protection of natural habitats.
- Carries out environmental impact assessments and field surveys.
- Promotes and implements local and national biodiversity action plans, particularly with regard to threatened species and habitats.
Daily tasks:
- Provides professional guidance to clients, government agencies, regulators and other relevant bodies, having regard for sustainable approaches and solutions.
- Implements, reviews and advises on regulatory and legislative standards, guidelines and policies.
- Assists organisations to conduct their activities in an environmentally appropriate manner.
- Communicates scientific and technical information to relevant audiences in an appropriate form, via reports, workshops, educational events, public hearings.
- Carries out environmental audits and environmental impact assessments.
- Carries out environment-related desk-based research and fieldwork to collect, analyse and interpret data to determine their validity, quality and significance.
- Implements remediation works.
- Advises on and provides solutions for mitigating the effects of such contamination.
- Identifies contamination of land, air or water and assesses any adverse impact on the environment.
Daily tasks:
- Monitors the standards of scientific and technical research undertaken by the research team.
- Plans work schedules, assigns tasks and delegates responsibilities to the research and development team.
- Develops research methodology, implements and reports upon research investigations undertaken.
- Liaises with production departments to investigate and resolve manufacturing problems.
- Establishes product design and performance objectives in consultation with other business functions.
Daily tasks:
- Supervises the implementation of care and treatment plans by other healthcare providers.
- Prepares and delivers lectures, undertakes research, and conducts and participates in clinical trials.
- Refers patient to specialist where necessary and liaises with specialist.
- Supervises patient.
- Administers medical tests and inoculations against communicable diseases.
- Diagnoses condition and prescribes and/or administers appropriate treatment/surgery.
- Examines patient, arranges for any necessary x-rays or other tests and interprets results.
Daily tasks:
- Applies psychological treatment methods to help athletes achieve optimum mental health and enhance sporting performance.
- Applies professional knowledge and techniques within the workplace, addressing issues such as job design, work groups, motivation etc..
- Maintains required contacts with family members, education or other health professionals, as appropriate, and recommends possible solutions to problems presented.
- Studies psychological factors in the treatment and prevention of mental illness or emotional and personality disorders.
- Analyses the effect of hereditary, social and physical factors on thought and behaviour.
- Observes and experiments on humans and animals to measure mental and physical characteristics.
- Develops treatment and guidance methods and gives treatment or guidance using a variety of therapy and counselling techniques.
- Develops and administers tests to measure intelligence, abilities, aptitudes, etc. and assesses results.
Daily tasks:
- Ensures that drugs and medicaments are in good supply and are stored properly.
- Tests and analyses drugs to determine their identity, purity and strength.
- Liaises with other professionals regarding the development, manufacturing and testing of drugs.
- Maintains prescription files and records issue of narcotics, poisons and other habit-forming drugs.
- Checks that recommended doses are not being exceeded and that instructions are understood by patients.
- Highlights a drug.
- Advises health professionals on the selection and appropriate use of medicines.
- Prepares or directs the preparation of prescribed medicaments in liquid, powder, tablet, ointment or other form following prescriptions issued by medical doctors and other health professionals.
Daily tasks:
- Carries out research with glass and lens manufacturers.
- Refers patient to a specialist, where necessary.
- Advises patient on proper use of glasses, contact lenses and other aids, and on appropriate lighting conditions for reading and working.
- Prescribes, supplies and fits appropriate spectacle lenses, contact lenses and other aids.
- Examines eyes and tests vision of patient, identifies problems, defects, injuries and ill health.
Health and Social Care at West Lancashire College

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